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Terms & Conditions

Terms of Service

Last updated: April 2026

These Terms of Service (“Terms”) govern your use of AdellaInsight, Inc. (“AdellaInsight”, “we”, “us”, or “our”) and the services we provide through adellainsight.com and related applications (the “Service”).

By creating an account or using our Service, you agree to these Terms.

We’ve tried to keep things simple and fair while covering what’s necessary to protect both you and us.

Your account

Keep your account secure — it’s your responsibility.

You’re responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity under your account (including team members you invite)

You must:

  • Provide a valid email address
  • Be a real person (no bots or automated registrations)
  • Use the Service legally and responsibly

Using AdellaInsight

Please use the Service in a lawful and respectful way.

You agree not to:

  • Break any laws or regulations
  • Violate others’ rights
  • Interfere with or disrupt the Service
  • Attempt unauthorized access to systems or data
  • Use the Service to build a competing product

Your data

Your data is yours. Always.

You retain all rights to the data, inputs, and content you submit to AdellaInsight.

We do not claim ownership of your data.

We process your data only to:

  • Provide the Service
  • Improve functionality and performance
  • Support features like analytics and AI insights

If you provide feedback, suggestions, or ideas, we’re free to use them to improve the Service without compensation or attribution.

AI and data processing

AdellaInsight may use data submitted through the Service to:

  • Generate insights and analytics
  • Improve system performance and models

We do this responsibly and in accordance with our Privacy Policy.

You should not submit highly sensitive personal data unless necessary and permitted by law.

Billing and payments

Some parts of the Service may require payment.

  • Plans are billed in advance (monthly or annually)
  • Payments are processed by third-party providers
  • If payment fails, we may pause your access after a grace period

You can upgrade or downgrade your plan anytime:

  • Upgrades take effect immediately
  • Downgrades apply at the next billing cycle

All payments are non-refundable unless stated otherwise.

Cancellation and termination

You can cancel your account anytime through your account settings.

  • Cancellation takes effect at the end of your billing period
  • You won’t be charged again after cancellation

After cancellation:

  • Your data may become inaccessible
  • We may delete your data after a reasonable retention period

We may suspend or terminate your account at any time if you:

  • Violate these Terms
  • Abuse the Service or other users

Changes to the Service and pricing

We’re constantly improving AdellaInsight.

We may:

  • Modify or discontinue parts of the Service
  • Update pricing

If we make significant pricing changes, we’ll provide reasonable notice.

We are not liable for any changes, interruptions, or discontinuation of the Service.

Security and privacy

We take security seriously and implement reasonable safeguards to protect your data.

You agree to:

  • Comply with applicable data protection laws
  • Only use the Service with data you are authorized to process

For details, see our Privacy Policy.

Third-party services

We rely on trusted third-party providers (e.g., hosting, payments, infrastructure) to operate the Service.

We are not responsible for third-party services or their policies.

Disclaimers

The Service is provided “as is” and “as available.”

We don’t guarantee that:

  • The Service will always be available or error-free
  • Results (including AI outputs) will be perfectly accurate or reliable

Like any software, there may be bugs or interruptions.

Limitation of liability

To the fullest extent permitted by law:

AdellaInsight is not liable for:

  • Lost profits, revenue, or business opportunities
  • Data loss or service interruptions
  • Indirect or consequential damages

Your use of the Service is at your own risk.

Indemnification

You agree to defend and indemnify AdellaInsight from any claims arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your data or content

Governing law and disputes

These Terms are governed by the laws of the state of Texas.

Before filing a formal dispute, you agree to contact us and attempt to resolve the issue informally.

If unresolved, disputes may be handled through binding arbitration.

Changes to these Terms

We may update these Terms from time to time.

If changes are significant, we’ll notify you via email or through the Service.

By continuing to use AdellaInsight, you agree to the updated Terms.

Contact

If you have any questions about these Terms, contact us:

Email: insight@adelladigital.com

Final note

We built AdellaInsight to help you make better decisions with data — and we aim to treat your data with the same care we’d expect ourselves.